ROCKVILLE, Maryland., October 29, 2020 / PRNewswire / – Benefitalign, a leading provider of cloud-based technology solutions for health insurance trading and benefit administration, today announced that it has been approved by the Center for Medicare & Medicaid Services ( CMS) to deliver Phase 3 Enhanced Direct Enrollment (EDE) technology to issuers, agents / brokers and consumers that enable a seamless buying and enrollment experience for Affordable Care Act (ACA) marketplace plans.
The Phase 3 EDE integration streamlines the registration process by providing an end-to-end user experience on a single site without redirecting to HealthCare.gov. This is particularly useful for handling complex eligibility situations and Special Enrollment Period (SEP) checks. Agents, brokers and issuers can provide year round customer support and process renewals and payments seamlessly without redirecting their customers to FFM call centers.
The first two phases of EDE approval provide a variety of functions, but it is the phase 3 approval that opens up the full range of capabilities and handles the complex scenarios encountered in the real world. Its implementation requires the highest level of effort, and a Phase 3 EDE approval requires extensive business, security and privacy reviews and audits that are conducted by independent third-party auditors. These audits are verified by CMS to ensure compliance with nearly 300 security and privacy standards.
“We are very pleased to receive the coveted EDE Phase 3 approval from CMS. This, together with the largest offering of health, life and ancillary insurance products for individual, group and Medicare clients on the Benefitalign platform, allows us to offer the most convenient solution, a secure and comprehensive approach to purchases and trade registration on and off all sales channels, ”said Manal Mehta, CEO of Benefitalign, at the announcement of the official certification.
The highly configurable Benefitalign platform offers a hosted, out-of-the-box private label buying and listing solution for issuers and brokers, and can be called up from their existing websites.
Benefitalign is a comprehensive provider of cloud-based technology solutions that enables organizations to quickly launch purchase and enrollment solutions, including private exchanges, across all industries. The modular and integrated platform enables customization and integration with CRMs and core complaints systems, enabling industry-leading solutions while leveraging existing infrastructure investments. With integrated product configuration management, commission and analytics management, as well as comprehensive mobility and telephony capabilities, Benefitalign is the one-stop solution for managing critical business functions. To find out more, visit us on www.benefitalign.com or send us an email to firstname.lastname@example.org
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