MONEY’s Best Mortgage Lenders in 2020 was developed with additional knowledge from economists, real estate professionals, loan officers and brokers. The result is a categorical breakdown of the best overall mortgage lender, the best lender for first-time homebuyers, and the best lender for military real estate loans. The winners in these categories are Quicken Loans, Guild Mortgage Company and Navy Federal, respectively.

Quicken’s national reach and customer service ratings have earned the company the top overall ranking. Guild’s range of credit options have helped secure its place at the top for first-time buyers. Client satisfaction, size, and being the fourth VA loan originator is why Navy Federal received the highest ranking among military mortgage lenders.

“Before COVID-19 turned into a pandemic, mortgage rates fell to an all-time low of 50 years. With unemployment rates now at an all time high, market uncertainty and many states issuing stay-at-home orders , MONEY wanted to know how this drastic change affects owners and potential buyers, and how the market projections compare to the Great Recession, ” according to a press release.

“Experts have found that although the ambiguity persists, the demand for homeownership persists and interest rates remain low.”